DELIVERY POLICY:
Shipping costs are a flat rate of $15 for purchases totalling under $100 and free shipping for purchases totalling over $100. When goods are in-stock, orders are dispatched within 1 and 3 business days. For back ordered items, we will contact you to advise the delivery date.
When goods are in-stock, orders are dispatched within 1 and 3 business days. For back ordered items, we will contact you to advise the delivery date. Shipping times are estimated at between 1 and 3 business days to metro locations, and between 5 and 7 business days for delivery to regional locations including Western Australia, Queensland and Northern Territory, depending on your location.
Once your order has been dispatched, we will send you an email. You can follow the status of your order using the tracking number provided in this message.
If we receive a failed delivery attempt notification, please contact the freight company or local post office to collect/or arrange a redelivery of the item(s). They will only redeliver a certain number of times.
REFUND POLICY:
Refunds are only available for products under warranty, defective or damaged products. All refunds will be processed within three (3) working days of approval.
Refunds can only be made back to the payment method used for your order. Any refunds for items purchased using a discount coupon/voucher will be credited at the net purchase price as shown on your order confirmation email. Please allow up to five (5) days after Science in Sport Australia has completed your refund for your financial institution to take receipt of the refund into your account.
APPLICABLE LAW:
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria and shall be subject to the non-exclusive jurisdiction of the courts of Victoria.